08 9427 7518

Flex Training Services

Learn to Care

Flex Training Services is a local, West Australian owned and operated Registered Training Organisation trading as Flexability Pty Ltd (RTO Code 51589).

We provide quality training and ongoing personal development to the healthcare industry and other professionals.

Certificate III in Home and Community Care (CHC30312)

Nationally Recognised Training

This course is delivered as a traineeship and is designed for those currently working within the Home Care Industry.

Our Certificate III in Home and Community Care is designed to provide you with the knowledge and skills to assist you to carry out your role as a support worker within the home and community setting. Occupation titles may include, but are not limited to; community support worker, care assistant, home cares worker and personal care assistant.

You will gain the knowledge and skills required to further assist clients in their everyday lives within a home and community setting enabling you to carry out activities such as maintenance of personal care, gaining a better understanding of care plans to assist you carry out the activities related to them and delivering care services using a palliative approach, amongst other skills.

Our traineeship courses reflect the needs of a home and community care support worker currently working within the home and community setting by providing training and assessment practices in your workplace while you continue working. Our experienced trainers and assessors will visit you regularly to assist you in your course and offer guidance and training.

The units required to complete this qualification consist of core and elective units as follows;


  • CHCWHS312A - Follow WHS safety procedures for direct care work
  • CHCICS301B - Provide support to meet personal care needs
  • CHCICS304B - Work effectively with carers
  • CHCDIS301C - Work effectively with people with a disability
  • CHCAC319A - Provide support to people living with dementia
  • CHCAC318B - Work effectively with older people
  • CHCICS302B - Participate in the implementation of individualised plans
  • CHCHC311C - Work effectively in home and community care
  • CHCCS411C - Work effectively in the community sector


  • CHCICS306B - Provide basic foot skin and nail care
  • CHCPA301B - Deliver care services using a palliative approach
  • HLTAP301B - Recognise healthy body systems in a health care context
  • HLTHIR403C - Work effectively with culturally diverse clients and co-workers
  • HLTAID003 - Provide First Aid


Enrolment Requirements

  • Australian citizen or Permanent Resident
  • Must not have completed any prior qualifications at a Certificate III or higher
  • Must be able to work a minimum of 15 hours paid work in the Home and Community Industry for the duration of the traineeship. 
      Course duration: 6 - 24 months

     Students will need to be able to obtain or successfully complete the following to complete the course;

  • A CLEAR National Police Clearance that is less than 12 months old for the duration of the course  (Application forms are available at participating Australia Post outlets or online.  Once complete, present the form along with the application fee and 100 points of identification to any participating Australia Post outlet).
  • Language, Literacy and Numeracy Assessment
  • Photo I.D. (Australian Driver’s License/ Proof of Age Card or Passport)
  • Unique Student Identifier (USI), visit http://www.usi.gov.au 

Call us on (08) 9427 7518 to speak to one of our friendly advisers.


"I can honestly say that the students coming out of Flex are more prepared for what is about to occur than students from other training organisations.  We have found that they are more mature in their approach and are willing to make contact with me prior to starting so I can meet them first. The supervision of the trainees is excellent and the supervisors are regular in their assessments.  

I have employed many Flex trainees over the years and will continue to do so" - Facility Manager

"We have been offering work experience to students from Flex Training Australia and I am delighted to inform you that most of the students we have from them were offered a job after their work experience. The students have great knowledge and skills in relation to work practices may it be following policies and procedures, manual handling, OSH and infection control" - Aged Care Facility

My favorite part of training was the first aid course.  It really made a difference in my life. 

The first aid trainer is good and full of energy.  She knows the course very well.  

My favorite part of work experience was spending time with clients after lunch when there was not much work- singing, dancing and talking with them! 

First aid trainer was fantastic!  Trainer used a variety of techniques to make learning "stick". 

I would recommend Flex Training Services because of the amazing people I met and all the cultural diversity drawn to Flex. 

My favorite part of training was EVERYTHING because I got alot of help from all of the teachers. 

“I completed a 6 ½ week course with Flex Training Services. The classes were helpful and very fun. It was great meeting new people at FTS! During my time on work experience, I was supported and encouraged; the staff members were great. I was offered employment at the facility before my work experience was over, I received my Certificate and I am starting work straight away!”
“The facilitators at Flex Training Services were extremely knowledgeable and helpful. I especially enjoyed the Provide First Aid training; I learnt so many valuable skills! The staff at my work experience placement were helpful and supportive, I felt very comfortable there. I was offered a job at the facility I completed my work experience at – I start next week!”
"I loved meeting new people and learning new things that before I had no idea about. Learning everything first hand on work experience was great as I got to put what I learnt into practice . All training provided was high quality!"
"My favourite part of training was putting the theory I learned into practice. It was great engaging and applying my knowledge. I would recommend FTS as they organise student work experience placements for you"